Rights, Responsibilities and Other Legal Matters
Withdrawing or Dropping Courses
A student who withdraws or drops courses after receiving a financial aid payment may be required to repay part or all of their financial aid immediately. Withdrawing or dropping below six semester credit hours may also impact future financial aid eligibility. Students are strongly advised to contact the Office of Student Financial Aid prior to making decisions regarding withdrawing or dropping classes. Also, see the “Satisfactory Academic Progress Requirements” section for information on the impact of dropping classes or withdrawing.
Simply not attending class, or not paying for the registration, will not automatically cancel the classes. Failure to withdraw officially will result in grades of “F” for each class in which one has pre-registered. Students may incur additional cost if proper withdrawal procedures are not followed. Some financial aid funds such as grants, scholarships, Federal Perkins Loans, Federal Stafford Student Loans, Parent Loans for Undergraduate Students, Graduate PLUS Loans, Emergency Loans, and Nursing Student Loans are applied automatically toward registration or pre-registration charges. This results in the student’s registration or pre-registration being finalized. Consequently, students who register and later decide not to attend Texas Woman’s University, must contact Student Life at 940-898-3601 to officially withdraw from all classes. Failure to officially withdraw may make the student responsible for repaying financial aid. See “Financial Aid Refunds and Repayments” section for more information.
Legal Rights of Financial Aid Recipients
Students receiving federal student aid have certain legal rights. Students' rights include the following:
- The student has the right to know what financial aid programs are available at TWU.
- The student has the right to receive a listing from the financial aid office of the agency in each state which may be contacted regarding grants available to residents of that state.
- The student has the right to know the deadlines for submitting applications for each of the financial aid programs available.
- The student has the right to know how financial aid will be distributed, how decisions on that distribution are made, and the basis for these decisions.
- All financial aid payments are disbursed on a term by term basis. Typically, students receive one disbursement per term or semester. Funds awarded after the start of a term are disbursed as the funds become available.
- All scholarships, grants, Federal Direct Stafford Loans, Federal Perkins Loans, Nursing Loans, Federal Direct Graduate PLUS, and Federal Direct Parent Loans credited to your student account will be applied to any charges owed to TWU. Any amount exceeding charges owed to TWU will be refunded to you via the current university process.
- Refunds are issued to the student five days prior to the start of classes each term, or within two working days of the awarded funds being credited to your account for funds received after the start of classes.
- If you add classes or incur other charges to your student account after a financial aid refund has been issued to you, you must pay the additional charges by utilizing the refund or personal funds.
- The student has the right to know how his/her financial need was determined.
- The student has the right to know what resources (such as parental contribution, other financial aid, assets, etc.) were considered in the calculation of his/her financial need.
- The student has the right to know how much of his/her financial need, as determined by the institution, has been met.
- The student has the right to request an explanation of the various awards in his/her student aid package.
- The student has the right to know the school's refund policy.
- The student has the right to know what portion of the financial aid he/she receives must be repaid, and what portion is grant (free) aid. If the aid is a loan, the student has the right to know what the interest rate is, the total amount that must be repaid, fees during repayment, the payback procedures, the length of time he/she has to repay the loan, when repayment is to begin, and available options for consolidation.
- The student has the right to know how the school determines whether he/she is making satisfactory academic progress, and the results of not meeting these standards.
- If the student is offered a Work-Study job, he/she has the right to know the required work hours, the job duties, the rate of pay, and how and when paychecks are received.
- If the student believes a mistake has been made in determining his/her financial aid eligibility, he/she has the right to ask that his/her financial aid application be reconsidered.
- If the student has a loan and the loan servicer transfers (e.g.sells) the loan and the right to receive payments, the student must be sent a notification telling him/her to whom he/she must now make payments.
- Lenders and loan servicers must provide borrowers with a copy of the complete promissory note.
- The student has the right to prepay a loan without penalty. This means that he/she may at any time pay in full the loan balance and any interest due without being charged a penalty by the loan servicer for early payment.
- If the student cannot meet a loan repayment schedule, he/she may request forbearance from the loan servicer under which the payments may be reduced for a specific period of time.
- In borrowing money, the student assumes the responsibility for repaying the loan. If circumstances arise which make it difficult to meet this responsibility, he/she should contact the loan servicer.
Legal Responsibilities of Financial Aid Recipients
Students receiving federal student aid have certain legal responsibilities. Student responsibilities include the following:
- The student must complete all application forms accurately and submit them on time to the appropriate location.
- The student must provide correct information. The intentional misreporting of information on financial aid application forms is a violation of the law and is considered a criminal offense which could result in indictment under the U.S. Criminal Code.
- The student must return all additional documentation, verification, corrections, and/or new information requested by either the Financial Aid Office or the agency to which an application was submitted.
- The student must report to the Financial Aid Office any additional financial resources received by him/her during the period of his/her financial aid award.
- The student is responsible for reading and understanding all forms that he/she is asked to sign and for keeping copies of the forms.
- The student must accept responsibility for all agreements that he/she signs.
- The student must perform the work that he/she has agreed upon in accepting Work-Study or regular student employment.
- The student must be aware of and comply with the deadlines for application or reapplication for aid.
- The student should be aware of the school's refund policy.
- All schools must provide information to prospective students about the school's programs and performance. The student should consider this information carefully before deciding to attend school.
- If the students receives a loan, he/she must notify the loan servicer if any of the following occurs before the loan is repaid:
- Withdrawal from school or less than half-time enrollment
- Change of address
- Name change
- Transfer to other school(s)
- If the student has received a Federal Perkins Loan, Nursing Student Loan, Federal Stafford Loan, or a Graduate PLUS Loan, he/she must complete an entrance loan counseling/debt management session, either in person or online, prior to receiving their first disbursement of loan funds at TWU. NOTE: Federal Perkins Loan and Nursing Student Loan recipients must complete entrance loan counseling/debt management each year.
- The student must also complete an exit interview, either in person or online, if enrollment drops below 6 credit hours; or if he/she graduates, transfers to another school, or fails to enroll for any long semester.
- The student must repay any loan received at TWU, plus accrued interest, in accordance with the repayment schedule.
- In borrowing money, the student assumes the responsibility for repaying the loan. If circumstances arise that make it difficult to meet this responsibility, he/she should contact the loan servicer.
- The student must notify the lender of any occurrence which may affect eligibility for a deferment of repayment.
- It is the student's responsibility to return his/her signed award letter to the Financial Aid Office or accept aid through the TWU Pioneer Portal within 14 days of its issuance.